Refund Policy
Refund Policy
Last updated: 10 October 2026
This policy applies to LedgeVexio digital audit and consulting services. Please contact us promptly if you believe there is a problem with your order.
Cancellation before work starts
If you request cancellation before work has started, contact us with your order details. We will review the request and any refund due under the order terms and applicable law.
After work has started
If work has begun, any refund may depend on the work already completed, the information supplied, the package purchased and applicable consumer law. If a deliverable is missing or materially different from the agreed scope, contact us so we can review the issue.
How to request help
Email us with your order details and a description of the issue. We aim to review genuine concerns fairly and respond within a reasonable timeframe.
Statutory rights
This policy does not remove or limit mandatory consumer rights. Where distance-selling or digital-service cancellation rules apply, the applicable legal requirements take precedence.
Business contact details
Business contact: RAGRAGUI LAHSEN
Email: support@ledgevexio.site
WhatsApp: +1 802 721 9722 — Chat on WhatsApp
Address: 45 Rue Rique Avoine, 86000 Poitiers, France